OrthoRenew unconditionally guarantees the materials and workmanship of refurbished or
new orthotics for one year from the date of purchase. If, for any reason, you are unsatisfied
with our workmanship or materials, simply contact us to request a postage return label.
We will correct your orthotics and return them to you free of charge.
Return/ Refund policy
Orthorenew customers may return our products for repair, rework, or refund for one year from the date of purchase.
Return shipping is free. Please contact us to request a pre-paid shipping label.
Refunds will be processed immediately upon return of any product purchased from Orthorenew
Customers should allow seven days for refunds to appear on their credit card or PayPal accounts.
Have Questions?
Visit our FAQs or call 646-564-2616 or ask your question below!